Terms & Condition

Last Updated: July 15, 2025

By accessing or using https://brundavanabites.com/ (“Site”) or placing an order, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use our Site or services.

1. Definitions

• “We”, “Our”, “Us” refers to Brundavana Bites.
• “You”, “User”, “Customer” refers to anyone using the Site or placing orders.

2. Eligibility & Acceptance

You must be at least 18 years old (or have parental consent) to use the Service. Usage constitutes your acceptance of these Terms.

3. Services & User Accounts

We offer food ordering and delivery. You may need an account for order placement. You agree to maintain the confidentiality of your credentials and are responsible for all activity on your account.

4. Order Process & Payment Terms

• Orders placed via the Site are offers to purchase. We confirm by accepting and processing payment.
• Payment methods: credit/debit card, UPI, other online systems.
• Prices are inclusive of applicable taxes. Delivery charges may apply.
• We reserve the right to refuse or cancel any order due to availability, pricing errors, or suspected fraud.

5. Shipping & Delivery

• Delivery is made to the address you provide. We aim for timely delivery but do not guarantee specific times.
• Risk of loss transfers to you upon delivery.
• For missing or incorrect orders, contact us within 24 hours for resolution.

6. Refunds & Cancellation

• You may cancel orders only before preparation begins. Refunds (if any) will be issued less processing fees, via original method.
• No refunds after preparation or dispatch, except by law.
• Company decisions on refunds are final and at our discretion.

7. Intellectual Property

All content on the Site (design, text, graphics, logos, images) is owned by us or licensors. You may view/download for personal use only. Unauthorized commercial use is prohibited. eStart India+5Termly+5foodchow.com+5

8. User Conduct & Prohibited Activities

Users must not:

• Use the Site to promote illegal content or spam
• Tamper with or damage our systems
• Violate applicable laws or third-party rights
  We reserve the right to suspend or terminate access for violations. Termly

9. Liability Limitation & Disclaimers

• Service is provided “as-is” without warranties. We disclaim implied warranties of merchantability and fitness.
• We are not liable for indirect, incidental, or consequential damages (e.g. loss of business, data) arising from your use, even if aware of risk.
• Our total liability per claim is limited to the total amount you paid for the order.

10. Privacy & Cookies

Your privacy is governed by our Privacy Policy. Use of the Site implies consent to data collection and processing. We use cookies to improve user experience; see Cookie Policy.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India.
• Disputes will be settled in Bengaluru courts and via alternative dispute resolution, unless required otherwise by law.

12. Modifications & Service Interruptions

• We may modify these Terms; updated version will be posted with an updated date. Continued use implies acceptance. netlawman.co.in+8Termly+8foodchow.com+8
• We may temporarily suspend or terminate the Service for maintenance or security, without liability.

13. General Provisions

• These Terms constitute the entire agreement between you and us regarding the Site and supersede prior terms.
• If any part is found invalid, that clause is severable without affecting the rest.
• We may transfer or assign our rights/obligations to a third party.

14. Contact Details

For questions, complaints, or feedback, contact us at:

Brundavana Bites
#263/49‑12, 14th Cross, Mutthurayaswamy Layout,
Sunkadakatte, Bangalore‑560092, Karnataka, India
Phone: +91 70269 69696
Email: brundavanabites@gmail.com